Wildfire Games Ltd (hereafter referred to as “Wildfire Games”) is dedicated to protecting the privacy of our users and handling any personal data we obtain from our users with care and respect. An overall principle is that we do not collect more information than is reasonably necessary to provide you with the best user experience.
Our games are for all ages. If a game is for children or for a mixed audience we do not serve interest based advertising to users 12 or under in the US or 15 and under in the EU. We do not actively collect information from users 12 or under in the US.
2. About us
2.1. Wildfire Games Ltd, 52 Manvers Road, Mexborough, United Kingdom is responsible (“the Data Controller”) for processing of your Personal Data.
If you have any questions, comments, or concerns about our processing activities, or you would like to exercise your data subject rights, please email us at email@example.com. If you are a parent and would like to review or delete your child’s information please contact us at firstname.lastname@example.org
3. What information does Wildfire Games collect?
3.1. Wildfire Games collects certain information when you play our Games. We may also collect information from ad network providers and other third parties such as payment service providers.
When you play our Games, we may collect (among others) the following information:
4. How do we use your information?
4.1. When you play the one of our Games, we may use the information that we have about you:
To meet legal and tax obligations.
4.2. Your email address may be used for the following purposes:
Delivering messages you have allowed us to forward (e.g. from other users in your social network).
4.3. Wildfire Games' Games are hosted within the European Economic Area (“EEA”) and your personal data will be stored by Wildfire Games in the EEA. To the extent that your personal data is processed by our partners in a country outside of the EEA, we have taken all such measures as are necessary to ensure an adequate level of protection for your personal data in accordance with the requirements of applicable data protection legislation, including but not limited to contractual safeguards.
5. Which third parties have access to your data?
Wildfire Games may work with the following third party service providers:
5.1. Ad network providers
Wildfire Games uses ad network providers, ad exchanges, and ad servers (“Advertising Partners”) to help present advertisements in our Games or run advertising campaigns on third party games and platforms. These Advertising Partners use certain technologies for presenting, better targeting, and measuring the effectiveness of their advertisements, using data gathered over time and across their networks of games to determine or predict the characteristics and preferences of their audiences (“Advertising Data”).
If you are under 16 years old then you will not see any contextual advertising and Advertising Partners will not collect any Advertising Data from you.
If you are above 16 years old and opt-in to data sharing then Advertising Partners process the Data which includes but not limited to; your device identifiers, any information regarding in-app events (such as how often you use the app, for how long you use the app, the events that occur within the app, in-app purchases, aggregated usage), your device’s IP address, mobile advertising ID (IDFA / AdID).
5.2. Payment Service Providers
Wildfire Games may also use third-party payment service providers (“PSP”), offering payment transaction services to Wildfire Games in order to sell a product or service through our Games. The PSP acts a data controller with regards to the personal data related to the transactions (“transaction data”) processed for the purpose of purchasing the product or service. The transaction data may include your personal details, your payment card details, and the transaction details. Whenever you buy something in our Games (e.g., a virtual game item), the information that you provide to the PSP is subject to their privacy policies, not ours. The legal basis for this processing is the performance of a contract. You explicitly consent that Wildfire Games may provide personal information collected from you to a PSP for the purpose of the offering of the payment-transaction service whenever you buy something in our Games and that such PSP may use such data for (statistical) analysis of payment transactions. After you have purchased a product or service, Wildfire Games and the PSP have a legal requirement to retain your information for a legally determined period of at least 7 years. Wildfire Games shall be allowed to notify a PSP regarding a user that engages in (or who a party believes has engaged in) any activity that is illegal, that violates any person’s rights, or that led to such a user’s suspension or termination of use of the Games. Wildfire Games shall be allowed to notify a PSP regarding a user who engages in (or who a party believes has engaged in) any activity that is illegal, that violates any person’s rights, or that resulted in such user’s suspension or termination of use of a Game.
5.3. Analytics Partners
Wildfire Games uses analytics partners in order to help get insights into the usage of the Games (“Usage Data”). These analytics partners process Usage Data, which may include, among others, your IP address, geographical location, operating system, time spent in the Games, and other information about how you use the Games. This data is used to analyze the use of the Games and to improve the Games and related services. Our analytics partners will act as a data processor in relation to the Usage Data. The legal basis for the processing of the Usage Data is legitimate interest.
5.4. Customer Support Partners
Wildfire Games uses third party service providers in order to offer our users customer support services. We may share personal data such as the communication content, IP address, email address, and username (“Correspondence Data”) with these partners. The Correspondence Data may be processed by Wildfire Games and business partners for the purpose of communication with you, blocking users, changing email addresses, reactivating or blocking accounts, adding or removing in-game items, and other customer support services. The legal basis for the processing of the Correspondence Data is legitimate interest or consent depending on the service provided.
5.5. Partner networks
Wildfire Games may use partner network providers who assist us to distribute the Game in order to enable as many gamers as possible to play the Game.
We may supply information to other parties if we are required to do so by law or by a ruling from a court of law.
6. Your rights
6.1. Your personal data may be stored by Wildfire Games and its business partners. In case the applicable data protection laws provide so, you have the right to access, rectify, and erase the personal data we hold about you and to restrict or object to our processing of your personal data. To the extent that the legal basis for the processing of your personal data is consent, you have the right to withdraw that consent at any time.
6.2. If you wish to exercise these rights, you can do so by sending a written request to Wildfire Games Ltd, 52 Manvers Road, Mexborough, S649EX, United Kingdom, detailing your request, (to prevent misuse of requests for information), or sending an email containing your request to: email@example.com.
6.3. You can, at any time, opt-out of marketing communication messages you receive from us by clicking the opt-out link in these messages.
6.4. Wildfire Games does not knowingly process personal data from anyone under the age of 16 without parental consent. In the event we find out that we have processed personal data of anyone under the age of 16 without parental consent, we will promptly delete such data. Parents of users under the age of 16: if you wish to have access to your child’s personal data to view, correct, or delete the information that we have collected about your child, please send a written request to Wildfire Games Ltd, 52 Manvers Road, Mexborough, S649EX, United Kingdom, detailing your request along with a copy of your passport (to prevent misuse of requests for information), or send an email with all such information to firstname.lastname@example.org. After verification, the copy of your passport will be shredded.
6.5 In the event you have any questions or concerns in relation to the processing of your personal data, you can send an email to our Data Protection Officer by email at email@example.com. If you are not satisfied with our responses and/or support to resolve your concerns, you have the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) Member State where you work, normally live, or where any alleged infringement of data protection laws occurred.
7.1. Wildfire Games has implemented appropriate measures to safeguard and help prevent unauthorized access, to maintain data security, and to correctly use the information we collect in relation to the Game.
7.2. Although we allow you to set privacy options that limit access to your personal data, please be aware that no security measures are perfect or impenetrable. We are not responsible for the circumvention of any privacy settings or security measures contained in the Games.